FAQ

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ADR is a set of methods for resolving disputes outside of court, including negotiation, mediation, conciliation, arbitration, and expert determination. ADR is typically faster, more cost-effective, and confidential compared to traditional litigation, making it ideal for businesses seeking to resolve issues efficiently while maintaining positive relationships with other parties.

ADR is effective for a wide range of commercial disputes, including contract issues, trade disputes, supply chain disagreements, and intellectual property matters. ADR is particularly suitable for cases where maintaining ongoing business relationships is important or where confidentiality is a priority.

The best ADR method depends on factors like the complexity of the dispute, the relationship between the parties, and the desired outcome. For example, negotiation may be suitable for minor disputes, while arbitration may be preferred for complex cases that require a binding decision. We evaluate each case individually and advise on the most appropriate method for achieving a resolution.

Yes, certain ADR methods like arbitration and expert determination can result in legally binding decisions, which are enforceable like a court judgment. Other methods, such as mediation or negotiation, result in non-binding agreements unless the parties formally document and agree to the terms.

The duration of ADR varies depending on the complexity of the dispute and the chosen method. Negotiation and mediation can often be completed in days or weeks, while arbitration may take several months. ADR generally resolves disputes faster than court litigation, offering businesses a more timely solution.

Yes, one of the key advantages of ADR is confidentiality. Unlike court proceedings, which are public, ADR processes are private, and the details remain confidential between the parties involved. This makes ADR ideal for sensitive commercial disputes.

Our contingency-based ADR model means you only pay if we achieve a favorable outcome for your dispute. We first evaluate each case to determine its suitability for a contingency arrangement. If eligible, we work on a no-win, no-fee basis, allowing you to pursue a resolution with minimal financial risk.

For cases not eligible for contingency, we offer alternative fee structures, such as fixed-fee ADR packages, capped fees, phased billing, and subscription-based ADR services. These options provide cost predictability and flexibility, ensuring you receive affordable dispute resolution services.

Yes, both parties must agree to participate in ADR for most methods to proceed. Many commercial contracts include ADR clauses that require parties to attempt ADR before taking a dispute to court. If no ADR clause exists, we can help facilitate discussions to bring the other party on board.

If ADR does not lead to a resolution, you still have the option to pursue litigation or another formal dispute resolution process. In some cases, a partial resolution achieved through ADR can simplify further proceedings. We advise clients on all options available should ADR not fully resolve the issue.

Yes, we offer Online Dispute Resolution (ODR) services, allowing parties to participate in ADR remotely. This is particularly beneficial for geographically distant parties or cross-border disputes, providing the same high level of service with the convenience of a virtual setting.

During ADR, a neutral facilitator (such as a mediator or arbitrator) will guide discussions, evaluate evidence, or make a decision, depending on the chosen method. We support you throughout the process, representing your interests and helping present your case clearly and effectively.

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